Microsoft Programs Not Opening Properly

If any of the Microsoft programs (Excel, Word, Outlook, PowerPoint or Teams) are not starting properly, or producing an error message when trying to open, do the following:

 

First, try restarting your computer, then try opening the Microsoft apps to see if they are working properly.
If you are on a Windows laptop, make sure you are choosing RESTART instead of shut down.

 

If the programs are still not working after restarting, do the following:

1. Save your work and close all Microsoft apps (Excel, PowerPoint, Word, Outlook)
   
   
2. Go to office.com and sign in with your email/Microsoft account.
   
   
3. On the right side of the page, choose “Install and more”, then click “Install Microsoft 365 Apps”

Then click "Install Office"

 

      4. Download the file to your computer. It will appear in the lower left of your browser window,               or in the downloads folder of the finder/file explorer. Click on the file to launch the installer.


      5. Click through the steps in the installer to begin the re-installation of Microsoft office. It can                 take up to 20 minutes for the installation to finish.


      6. Once finished, restart your computer. The Microsoft apps should be functioning as expected.