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Welcome to the 
HMPloyee Help Center

Easily connect with the right internal team using this centralized landing page. Submit requests from one place for a smooth process and fast response. Track your tickets anytime via the Ticket Portal button in the top right.

Contract Submission
Order Entry

Collective/AME, Digital, Event, Print

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Analytics & Reporting

Campaign Metrics, Client Reporting and VIIA Requests

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Sales Ops

RFP/Presentation/Prospectus Requests, Client Documents, House Ad Submissions, Audience Lists, and Flight Sheets


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HMP Data Request Intake

Requests related to data extraction, Power BI report, or data integrations. Ex: New data reports, troubleshooting existing reports, connecting new data sources, or generating custom insights based on available data.

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Web Development

HMP Site Bug Reports, URL Redirect Request, HMP Site Upgrade (Feature) Request, s3 Bucket Access, SEO Related Inquiries, Domain Purchases


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IT Department

Equipment Requests/Issues, Application Requests/Issues, Conference iPad Requests

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Digital Ops (Ad Ops)

Metrics, Audience Lists, Template Requests

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Digital Production
Digital Production Project Request
Production services for webinars, virtual recording sessions, or straightforward client edit needs.
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HMP Travel

Travel Requests

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Design Request Form

Request for New Design Deliverables



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HubSpot Related Requests Only (Jeremy)
HubSpot Admin

Data Import, List & Lead Creation, New Brand & HMP Team Setup, Permission Change Request, Report/Dashboard Creation, Workflow Creation

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Customer Experience

Use this form for all internal CX requests, such as registration, discount codes, and reports.

 

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Customer Data Request

List Rental/Renewal, Master Marketing List Creation/Updates, Customer Data Analysis, BlueConic Segment Implementation, Segment Creation (Ongage), Segment Counts (Ongage).

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Editorial Ops

Stock Image Requests, Freelancer Request, Training Request, New Editor Onboarding Request, Bug Reports

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Digital Production
Editorial Media Editing Request
Submit this form to request a video/podcast edit for GLN.
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Project Intake Form

New Project Submissions

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Digital Production
Speaker Equipment Rental Request

Submit this form if you are looking to rent external webcam and mic for a speaker.

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Digital Production
Camera/Video Equipment Rental Request

Submit this form if you are looking to rent video/camera equipment to utilize for editorial interviews or on-site photography.

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Digital Production
Digital Media Project Request

Submit this form to request studio or on-site video shoots, as well as multimedia elements such as voiceovers, animations, or creative video editing.

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Digital Production
TAM Funnel Support

Please use this channel to submit support requests related to TAM Funnels.

Access TAM Support Page